Privacy Policy
Your privacy matters to us at fukihuroz
Last updated: March 15, 2025
Information We Collect
At fukihuroz, we collect various types of information to provide our financial automation services effectively. This includes personal information you provide directly, technical data from your interactions with our platform, and financial information necessary for our services.
Personal Information
Your name, email address, phone number, physical address, and identification documents as required by South African financial regulations.
Financial Data
Bank account details, transaction histories, income information, and other financial records necessary for automation setup and compliance.
Technical Information
IP addresses, browser types, device information, login timestamps, and usage patterns on our platform.
How We Use Your Information
We use the collected information primarily to deliver our financial automation services and maintain regulatory compliance within South Africa. Our usage extends beyond basic service delivery to include security monitoring and service improvement.
- Setting up and managing your financial automation processes according to your specifications
- Verifying your identity as required by South African anti-money laundering regulations
- Monitoring transactions for suspicious activity and fraud prevention
- Communicating important updates about your account and our services
- Analyzing usage patterns to improve our platform's functionality and user experience
- Providing customer support and responding to your inquiries
- Maintaining detailed audit trails as required by financial authorities
Information Sharing and Disclosure
We share your information only when necessary for service delivery, legal compliance, or with your explicit consent. Our approach to data sharing is conservative and focused on protecting your privacy while meeting our obligations.
We never sell your personal information to third parties for marketing purposes. All data sharing serves specific, legitimate purposes related to our services or legal requirements.
- Financial institutions and payment processors to execute your automated transactions
- South African Revenue Service when legally required for tax compliance
- Financial Sector Conduct Authority for regulatory reporting purposes
- Third-party service providers who assist with our platform operations under strict confidentiality agreements
- Law enforcement agencies when compelled by valid legal processes
- Professional advisors including lawyers and auditors bound by confidentiality obligations
Your Rights and Choices
Under South African data protection laws, you have significant rights regarding your personal information. We've designed clear processes to help you exercise these rights efficiently.
- Access your personal information and receive copies of data we hold about you
- Correct inaccurate or outdated information in your profile and account settings
- Request deletion of your personal information, subject to legal retention requirements
- Object to certain types of data processing, particularly for marketing purposes
- Request data portability to transfer your information to another service provider
- Withdraw consent for data processing where we rely on your consent as legal basis
- Lodge complaints with the Information Regulator if you believe we've mishandled your data
To exercise these rights, contact our privacy team using the information provided below. We typically respond to requests within 30 days, though complex requests may require additional time.
Data Security and Protection
We employ multiple layers of security to protect your information, combining technical, administrative, and physical safeguards. Our security approach reflects the sensitive nature of financial data and our commitment to maintaining your trust.
- 256-bit encryption for all data transmission and storage
- Multi-factor authentication for all user accounts and administrative access
- Regular security audits conducted by independent cybersecurity firms
- Employee background checks and mandatory privacy training programs
- Secure data centers with biometric access controls and 24/7 monitoring
- Incident response procedures for potential security breaches
- Regular software updates and vulnerability assessments
Despite our robust security measures, no system is completely immune to threats. We continuously monitor for potential vulnerabilities and maintain incident response procedures to address any security events quickly and transparently.
Data Retention and Deletion
We retain your information only as long as necessary to fulfill our obligations and provide our services. Different types of data have varying retention periods based on legal requirements and business needs.
Active Account Data
Personal and financial information maintained throughout your active use of our services, with regular updates as needed.
Post-Closure Retention
Essential records kept for 7 years after account closure to comply with South African financial regulations and tax requirements.
Marketing Data
Communication preferences and marketing-related information deleted within 2 years of last engagement or upon request.
Technical Logs
System logs and technical data typically retained for 12-24 months for security monitoring and system optimization purposes.
International Data Transfers
While we primarily process data within South Africa, some international transfers may occur when using global technology providers or serving clients with international banking relationships. All international transfers comply with South African data protection requirements.
- Cloud infrastructure providers with data centers in countries with adequate protection standards
- International payment networks when processing cross-border transactions
- Software vendors providing specialized financial services tools
- Professional service providers such as international auditing firms
We ensure all international data transfers include appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and maintain security. We categorize these technologies based on their purpose and provide you with control over non-essential cookies.
- Essential cookies required for basic platform functionality and security
- Performance cookies to analyze website usage and improve user experience
- Functional cookies to remember your preferences and settings
- Security cookies for fraud prevention and account protection
You can manage cookie preferences through your browser settings, though disabling essential cookies may limit platform functionality. We do not use third-party advertising cookies on our platform.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through email notifications and prominent website notices.
We recommend reviewing this policy periodically to stay informed about how we protect your information. The "Last updated" date at the top of this document indicates when the most recent changes were made.
For material changes that affect your rights or how we use your information, we provide at least 30 days' notice before implementing the changes, giving you time to review and respond as needed.
Contact Information
For privacy-related questions, requests to exercise your rights, or concerns about how we handle your information, please contact us using the information below.
We aim to respond to all privacy inquiries within 5 business days. For urgent matters involving potential security issues, please call our support line directly during business hours.